Entrepreneur's Toolbox: How to Build a Successful Customer Journey Map – Webinar

A Customer Journey Map helps you as a business owner see your products & process from a customer's point of view. You will learn: • What is a Customer Journey Map • Why you need a Customer Journey Map • How to create a Customer Journey Map • Customer Journey Mapping tools & software When registering, be sure to register from our website AND subsequently through GoToWebinar! You will not be able to view the webinar if you do not register in both places. Speaker(s): Mary C Hartfield, SBDC Training Consultant Moderator: Qi'Shaun Coyle, SBDC Program Coordinator Fee: No Cost Register at: http://bit.ly/Etb520