Job Postings

Transcript Specialist

Posted: 07/10/2022

Transcript Specialist


Transcript Specialist

WORK LOCATION: Grand Rapids - Lettinga Campus


DEPARTMENT: Registar/Records


PAY:$15.50-16.25 per hour


We are looking for a detail-driven data specialist to join our Transfer Services Team as a Transcription Specialist at DU.


Are you a problem solver and collaborator that is open to learning new ERP systems and processes? Are you skilled at evaluation and interpretation of data such as transcripts from schools or military credit? If this sounds like you, we want to meet you!

Our Benefits: Our culture, benefits and perks Empower U with:

Freedom to grow. We offer free or reduced tuition for staff, spouses and dependents. Nationally recognized internal training and leadership programs, and career development. Is your program not available at DU? Ask about Tuition Assistance.


A caring culture DU values work-life balance and offers generous and flexible paid time off, 403(b) with an employer contribution plus the opportunity for an additional employer match with an employee contribution, paid volunteer time off, relocation benefits and more…


A Healthier U. Medical, Dental, Vision, Disability, Life Insurance, Wellness program, free use of Athletic Facilities, Employee Discounts, and access to Employee Assistance Program (EAP.)


What you will do:


1. Provide GREAT customer service, anticipating and exceeding stakeholder needs and expectations.


2. Evaluate transcripts with the highest degree of accuracy and promptness.


3. Utilize ERP system (Banner) to record transfer credits in student files.


4. Verify there is no duplication of course credit using degree tracking software, Degree Works.


5. Research online university catalogs, certificate programs and reference manuals for possible transfer credit.


6. Process guest applications out to other colleges and back to Davenport University to ensure seamless transfer.


7. Develop and nurture relationships with internal departments such as admissions, academics, enrollment, etc.


8. Demonstrate and promote the university cultural values.


9. Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.


10. Perform other duties as assigned.


You will love this job if you are:


• Someone with an eye for detail. While keeping everything moving, you also catch the little things that make all the difference.


• A collaborator and contributor to team goals, willing to support others on the team to ensure that our students' needs are met.


• Someone who thrives in a fast-paced culture. Despite a busy task list, you're organized, productive and on top of everything that comes your way.


• Curious about technology and leveraging its potential to meet goals more effectively, and provide better data for decision-making.


What you will need:


• Bachelor's degree or Associates degree with related work experience.


• At least 3 years of previous work in a registrar's office.


Awesome if you Have:


• Bilingual, Spanish speaking ability experience is valued.


• Ability to effectively plan, develop goals, meet deadlines and accomplish goals while prioritizing workloads.


• Great relationships building skills.


• Experience with Microsoft Office suite required. Experience with ERP systems preferred. Banner and DegreeWorks experience a plus.


• Ability to maintain accuracy in detail work over long periods of time


Diversity and Inclusion:


At Davenport, we believe that engaging diversity, equity and inclusion is essential to achieving educational and institutional excellence. We invite you to join us as we band together to create an environment of equity and inclusivity that leverages diverse life experiences, ideas, backgrounds and perspectives. We respect diversity and are committed to fostering an environment of support, inclusiveness and learning, both in the workplace and throughout the application process. With that in mind, we welcome applications from candidates of all backgrounds, including people of color, people with disabilities, Veterans and the LGBTQ + community. We recognize that not all job seekers have all the preferred qualifications listed in the job ad, but we strongly recommend that you apply if you meet most of the criteria.


To apply, visit


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