Retail Manager/Buyer Reporting to the Director of Guest Services, the Retail Manager/Buyer is responsible for all aspects of the Retail operations at John Ball Zoo. This will include, but not limited to supervising the Gift Shop, Face Painting and Retail Kiosks, buying merchandise for the zoo, overall financial objectives, and high quality visitor satisfaction. The Retail Manager/Buyer works with ...read more

Seasonal Food & Beverage Supervisor  SummaryThe Seasonal Food & Beverage Supervisor is responsible for overseeing the daily operation of the food & beverage operation within the normal zoo hours, as well as during our special night events. They will pay special attention to front line staff, guest service, product quality & safety and compliance with all Health Department and Michigan Liquor ...read more

Food & Beverage Team Member Feeding thousands of hungry guests is no easy task, but our food & beverage team members are up to the challenge! On any given day, you may find yourself preparing cheeseburgers on the grill, serving Dippin’ Dots, washing dishes, moving stock, or assisting a guest while they find their favorite exhibit. Our employees work a variety of positions from cashier to cook to ...read more

Job Title: Retail Sales AssociateDepartment: Guest Services                   Reports To: Retail Manager                     SUMMARYThe Retail Sales Associate will work as a cashier at any retail stand zoo-wide. The successful candidate will be a friendly and outgoing person responsible for accurate cash sales transactions. He or she will work as part of a team to perform any stocking, labeling or ...read more