John Ball Zoo has entrusted Management Business Solutions as a strategic recruitment partner in their pursuit of a Maintenance Manager in Grand Rapids, MI. Aligned with John Ball Zoos’ robust talent strategies, we have meticulously structured our processes to adeptly identify, screen, and recruit qualified candidates for this pivotal opening.
SUMMARY: In collaboration with the Director of Facilities, the Maintenance Manager plans, organizes, and supervises the daily maintenance and repair of structural features, fixtures, furnishings, and operating systems of the assigned facilities. Supervises building operating services including preventive and emergency maintenance of electrical, electronic, mechanical, and other systems and equipment, and maintenance of parking areas and access ways.
RESPONSIBILITIES:

• Provides leadership, direction, and supervision to facilities department, maintaining positive working relationships with all functional areas of John Ball Zoo
• Identifies and creates opportunities for individual growth and continued development for direct reports, coaches and deliver performance appraisals and when necessary, administers disciplinary actions for subordinate staff.
• Assesses training requirements for maintenance staff and ensures that staff receive proper training in maintenance procedures for operating systems and structural features and fixtures, and safety and security procedures and protocols.
• Provides on-site supervision for contractual and other maintenance staff assigned to the facility.
• Serves as back up for Building and Grounds Manager including supervising staff and work responsibilities.
• Manages daily facilities maintenance for public areas, administrative offices, and/or secure areas of buildings; walkways; parking areas; and other exterior features.
• Determines schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
• In collaboration with John Ball Zoo’s Safety division, proactively identifies safety issues, promotes a safe work environment, and ensures employee safety training is provided to staff in order to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
• Implements preventive maintenance schedules for structural features and fixtures, and mechanical, electrical, electronic, hydraulic, and other operating systems.
• Inspects, identifies, and schedules repair or replacement of damaged, deteriorated or obsolete structural features, equipment, operating and security systems and/or components thereof, walkways, parking areas and access ways.
• Maintains an inventory control system for maintenance, replacement parts, tools, and equipment; determines appropriate reorder points; and orders replacement stocks as necessary to maintain appropriate operating inventories.
• Inspects structural features, operating systems, exterior lighting systems, access ways and parking areas to ensure compliance with all codes, ordinances, rules, and regulations including, but not limited to constructions codes and ordinances, electrical and fire safety codes, health and sanitation codes, signage regulations, and accessibility requirements.
• Receives, logs, classifies, and monitors disposition of work orders and closes work orders upon completion of repair or maintenance work in question; monitors disposition of work in progress and closes work orders upon completion of repair and maintenance work in question.
• Performs other related duties as assigned.

• Affinity for the mission and values of John Ball Zoo
• Ability to lead, motivate, and manage work teams to support organizational objectives and goals.
• Demonstrated ability to prioritize and show flexibility with daily responsibilities.
• Ability to interact positively with a wide array of individuals from diverse cultural and socio-economic backgrounds.
• Thorough working knowledge of applied mechanics, hydraulics, pneumatic, electricity, and electronics as well as the use, repair, and maintenance of programmable logic controllers
• Ability to diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs as necessary.
• Understanding of federal, state, and local construction, safety, fire, health and sanitation statutes, codes, and ordinances
• Working knowledge of facilities operations, preventative maintenance procedures and security protocols
• Knowledge of OSHA/MIOSHA occupational health and safety rules, regulations, and requirements as well as accessibility and signage requirements of the Americans with Disabilities Act
• Ability to read and interpret blueprints, engineering and architectural drawings and designs, mechanical drawings, engineering and architectural specifications, diagrams, and other specifications.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Project) and programmable logic controllers
• Ability to lead, motivate, and manage work teams to support organizational objectives and goals.
• Excellent interpersonal, oral, and written communications skills
• Willingness to carry a cell phone in order to respond to emergency situations during both normal working and off-duty hours.
• May have to work weekends, holidays, and off hours; must be able and available to respond to operational emergencies outside of normal working hours and on weekends and holidays.
• Flexing work hours may be needed periodically throughout the year.
• Bachelor’s degree from an accredited institution in a related field
• 3-5 years facilities management experience with progressive responsibility for a Zoo or similar organization or an equivalent combination of education, training, and experience.

• Employee will work in various environments both inside and outside and may occasionally be exposed to inclement weather; pollen, mold, dust, dirt and other airborne contaminants; and temperature variations.
• Employee may be exposed to moving mechanical hazards; noxious fumes; blood-borne pathogens; cleaning compounds; solvents; detergents; noise; and other hazards.
• Must occasionally lift and/or move up to 50 pounds.
• Must have sufficient visual acuity to visually assess and monitor structural features, fixtures, furnishings, and operating and security systems.
• Must have sufficient mobility to access all areas of the Zoo and to access, enter, and maneuver in confined spaces.
• Must be able to wear all required protective clothing and equipment.
• Must be tested annually for tuberculosis.
• Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions.