Are you a people person who enjoys helping others? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as a Lead Human Resources Generalist.   

We're seeking a Lead HR Generalist who combines HR expertise with a passion for making a difference. In this role, you'll be instrumental in supporting our mission to improve mental health and wellbeing across our community.

Key Responsibilities:

• Lead end-to-end HR operations for assigned departments, including recruitment, benefits, employee relations, and performance management
• Provide expert guidance on FMLA, ADA, and Workers' Compensation
• Mentor and support HR Generalist team members with complex cases and policy interpretation
• Drive strategic initiatives including job fairs, recruitment campaigns, and DEI&B initiatives
• Serve as primary HR contact during CHRO absence
• Participate in agency committees that shape our organizational culture

What Makes You Perfect for This Role:

• Strong HR generalist background with expertise across multiple HR functions
• Proven ability to handle sensitive employee matters with discretion and empathy
• Experience mentoring HR professionals and providing guidance on complex issues
• Collaborative mindset and excellent communication skills

Work Environment:

• Hybrid schedule with 2 days remote work per week
• Supportive, mission-driven culture
• Opportunity to directly impact employee experience and organizational success

Salary will be commensurate with education and years of HR experience. Please include a cover letter with your application and resume.

Required Qualifications:

• Bachelor's degree in Human Resources or related field
• Minimum 8 years of HR experience (or equivalent combination of education and experience)
• Comprehensive knowledge of labor laws (FLSA, FMLA, ADA)
• Proven experience with HRIS systems, ATS platforms, and sourcing CRM software
• Strong proficiency in Microsoft Office suite
• Demonstrated experience in recruitment and talent acquisition
• Track record of fostering inclusive workplaces and advancing DEIB initiatives

Preferred Qualifications:

• Professional HR Certification (PHR/SHRM-CP)
• Master's degree in Human Resources, Labor Relations, or Business Management
• Experience with UKG Ready

Core Competencies:

• Excellence in written and verbal communication, including presentation skills
• Strong analytical and critical thinking abilities
• Detail-oriented with exceptional organizational skills
• Customer service mindset
• Ability to build and maintain collaborative relationships at all levels
• Demonstrated commitment to diversity, equity, inclusion, and belonging

Why Work For ISK
Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development. 

We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan. You will also enjoy 12 paid holidays, 23 days of PTO and the opportunity to earn additional PTO hours for participating in our wellness program!  Kalamazoo is the home of the Kalamazoo Promise!

Who We Are
Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.

Come Join Us! Apply online: www.iskzoo.org/careers

Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are invited to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce.   ISK fomenta la diversidad y la inclusión.

Physical Requirements/Working Conditions:
Physical Efforts – Job demands include prolonged sitting and standing as appropriate.  May occasionally require light lifting up to 25 pounds, stooping, kneeling, crouching, or bending as appropriate.  Requires coordination of hands and/or eye/hand/foot.               

Working Conditions – Office environment with noise from computers, copy machine, and telephones.  Use of computer screen for periods in excess of 30 minutes at a time.  Possible eyestrain from extended periods of viewing computer screen.  May be exposed to bloodborne pathogens, infectious diseases, and parasites.  Travel throughout the Kalamazoo area is required.