HOW TO APPLY
To apply for this position, please submit the following to careers@lia-michigan.org with the subject line “Administrative Assistant Application.”

• Current resume
• Cover letter
• Three professional references and their contact information
• A brief academic or professional writing sample (2-3 pages). 

POSITION TITLE: Administrative Assistant
REPORTS TO: Managing Attorney and Office Manager
POSITIONS SUPERVISED: Limited supervision of volunteers and interns
HOURS: Full-Time (36-40 hours per week)
COMPENSATION: $19.00 per hour (plus Medical/Dental, IRA Simple Plan and matching, Staff Health Day activities, Paid Time Off, Sick Time, and Holiday Time.)

Lighthouse Immigrant Advocates (LIA) is a nonprofit in West Michigan offering low-cost immigration legal services to community members. The organizational model includes a three-pronged approach to service: holistic case management, community education and advocacy. As the only nonprofit organization on the Lakeshore in West Michigan offering immigration services, LIA has grown rapidly in the last seven + years. LIA believes that Michigan’s large immigrant population adds to our communities’ vibrant cultural and ethnic diversity, generating forward momentum in our communities and economy. The key to that work is supporting services that welcome, include and aid immigrant communities. As it is a relatively new organization, employment with LIA is exciting and enriching. Furthermore, LIA is a family-friendly organization, understanding family obligations must come before work obligations (within reason). LIA offers flexible scheduling and does not discourage employees from bringing their children to the office when necessary.

BROAD STATEMENT OF RESPONSIBILITIES:
The administrative assistant’s job is to ensure the efficient operation of the office. Projects may vary and will support all teams in the organization.

SPECIFIC DUTIES:
? Manage attorneys’ and DOJ-accredited representatives’ calendars;
? Answer phones and respond to voicemail and emails within 24 hours of receipt (unless during a weekend);
? Answer non-legal inquiries;
? Provide general information about program services;
? Enter data into Google Drive, eImmigration, Quickbooks, and other information management systems;
? Maintain office supply inventory;
? Greet clients in a welcoming and inclusive manner;
? Maintain a neat and tidy client waiting area, administrative area, and common areas;
? Collect payments over the phone and in person and manage payment logs together with a third-party accountant;
? Complete weekly deposit;
? Sort and log financial and government mail;
? Upload bills to QuickBooks;
? File mail from the government;
? Manage utilities and vendors;
? Maintain the highest level of client confidentiality;
? Organize office files;
? Keep a clean and orderly lobby and administrative space;
? Assist with bank cash and check deposits;
? Maintain a valid CPR/First Aid certification (offered through LIA).

QUALIFICATIONS
The Administrative Assistant must be bilingual (English/Spanish) and have excellent customer service skills. An associate’s degree and previous experience in an immigration law office are preferred but not required. Must possess strong organizational and information-management skills; have the ability to prioritize and work with minimal supervision; have excellent time-management skills; be proficient in the use of Google Suite, Microsoft Office Suite, and other browser-based systems. Experience using software to assist with case management is a plus. Must possess an extraordinary commitment to diversity, equity, and inclusion. The Administrative Assistant will have extensive experience working effectively with persons from various cultures social and ethnic backgrounds. They will have a highly developed cultural awareness and demonstrated ability to work in a collaborative setting, effectively communicate around sensitive issues, and be an active listener.

PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in the work environment provided.
? While performing the duties of this job, the employee is frequently required to sit; occasionally walk and stand; travel from building to other sites.
? Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
? The employee is required to be able to hear conversations in quiet environments.
? While performing the duties of this job, the employee regularly works inside. The employee must be able to meet deadlines with inflexible time constraints. The employee may be asked to work irregular or extended work hours while performing the duties of this job.
? Office is a single-story building, but is not fully accessible to wheelchair users or individuals experiencing mobility limitations at this time.

EQUAL OPPORTUNITY EMPLOYMENT
LIA is an equal opportunity employer and does not unlawfully discriminate against staff or applicants for employment on the basis of an individual’s race, religion, creed, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. Whenever possible, the organization makes reasonable accommodations for qualified individuals with disabilities to the extent required by law. Applicants who would like to request a reasonable accommodation should contact the Program Director, Maggie Haveman-Gould at maggie@LIA-michigan.org.
 

HOW TO APPLY
To apply for this position, please submit the following to careers@lia-michigan.org with the subject line “Administrative Assistant Application.”

• Current resume
• Cover letter
• Three professional references and their contact information
• A brief academic or professional writing sample (2-3 pages).