SUMMARY: Management Business Solutions is seeking a Bilingual Office Assistant for our client in Grand Rapids, MI. This is a 6-month temporary contract position. This individual will support law practice by assisting the legal team with administrative and customer service needs. The candidate must be bilingual (Spanish and English) and demonstrate strong organizational and communication skills.
 
RESPONSIBILITIES:

• Serve as a point of contact for clients by handling phone calls, emails, and scheduling requests.
• Provide administrative support to legal staff, including data entry, document preparation, and file maintenance.
• Manage appointment scheduling and coordinate client follow-up as directed.
• Assist with clerical office tasks such as organizing mail, maintaining records, and tracking information.
• Ensure a professional and welcoming environment for clients and visitors.
• Collaborate with team members to ensure smooth transitions during training and coverage periods.

• High school diploma required; Associate’s degree in Business Administration preferred.
• At least 1 year of office support experience or relevant internship experience required.
• Must be fluent in both English and Spanish.
• Strong computer proficiency with Microsoft Office Suite.
• Prior customer service or administrative support experience is strongly preferred.