Job Postings
Office Manager
Position Title Office Manager
Classification Title Hourly Part Time (.1-.49 FTE)
Benefits Eligibility
Department Hope Geneva Bookstore
Job Description
- Executes the store strategy as developed by the Store Director and Retail Sales Manager.
- Makes sure invoices are paid on time, taking advantage of any discounts that may be available.
- Participates in the bookstore management meetings to review and help set store procedures, discuss sales goals and industry trends.
- Assists back office team with paperwork flow, making sure AR and AP are managed each month, thus allowing for accurate information in the closing and opening of each sales month.
- Maintains spreadsheets for payroll, sales campaign and coupon usage and suggests edits and improvements where needed.
- Monitors bookstore budget, records special projects within the scope of the bookstore.
- Maintains day to day back office operations in an efficient and well organized manner, with a focus on time management while supporting the back office team.
- Organizes and reviews internal process of the bookstore and alerts issues to store director when needed.
- Stays informed of industry trends by researching and reading periodicals, blogs, and exploring educational opportunities when available.
- Manages the daily sales and account charges from students, department, faculty and staff. Notifies Store Director and Business Services with any errors or anomalies, if necessary.
- Ensures the security of bookstore cash fund, and that of confidential and sensitive customer and bookstore information.
- Responsible for the organization and security of bookstore record filing system and storage of sensitive data.
- Will assist Store Director in implementing office policies, setting up procedures and guidelines to assist team members in the operations of the bookstore.
- Review and approve all external, non-inventory purchases via Certify software. Identify and monitor budget expenditures.
- Receives incoming calls and bookstore emails while working to resolve customer service questions or complaints.
- Manages time wisely to meet vendor payment deadlines and weekly/monthly reporting duties.
- Assists in the education of all team members on store procedures. Ability to step in and assist all team members when needed.
- Open and close store as scheduled. Responsible for general maintenance of sales floor, including customer service, stocking, and driving overall store sales.
- Development of student staff. Encourage, teach and support the student workers and supervisors while modeling and promoting stellar customer service.
- Drive continuous improvement of all processes related to budget managment and store operations
- Additional functions not specifically outlined in this position description as needed for the business and directed by their leader.
Qualifications
- Basic accounting knowledge beneficial
- Experience and knowledge of graphic design and design programs beneficial
- Detail oriented, creative and is willing to learn new tasks
- Flexible schedule with the ability to work some weekends and full time during book rush and book buyback (4 per Academic Year)
- Experience in Microsoft Word and Excel
- Comfortable with use of Google suite. Calendar, Sheets, Docs, Slides.
Physical Demands
Pre-employment Screenings
Posting Number 2023-275SR
Job Posting Open Date 02/28/2025
Job Posting Close Date
Open Until Filled Yes
Is this position available for sponsorship No
Special Instructions to Applicants
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
- Resume
- Cover Letter
- References
- Letter of Recommendation
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