Registrar - Support Professional - Part time

Department: Student Records

Location: Grand Rapids, MI

Responsible for administrative support of Registrar office leadership team, Commencement, and position searches.

Requisition ID: 829
Employee Group: https://www.grcc.edu/faculty-staff/human-resources/employee-groups-resources/employee-groups/contingent-employees
Schedule: up to 28 hours per week- for 80 days (from start date).
Compensation: $17.59
Reports to: Registrar
Posting Opens: 2/11/2025
Posting Closes: Open until filled

ESSENTIAL FUNCTIONS

• Provide direct administrative support to the Associate Registrars (emails and phone messages).
• Schedule department meetings and interviews for office searches.
• Hire and schedule student employees.
• Take minutes for department and college meetings as assigned.
• Take minutes and schedule Commencement planning meetings. Support the planning deadlines by coordinating communications, due dates, and keep planning document up to date.
• Manage and assign tickets in Team Dynamix
• Assist with transcript processing
• Assist with awarding transfer credit
• Assist with degree conferrals
• Respond to student, staff, and faculty questions and concerns. Escalate issues to the appropriate
• Registrar position if additional expertise is needed.
• Review updates in EAB Navigate and triage issues for registration.
• Other duties as assigned.
• Follow College policy on the Family Educational Right to Privacy Act (FERPA).

JOB SPECIFICATIONS

Qualifications

• High School diploma or equivalent.

Skills

• Strong communication, organizational, and interpersonal skills.
• Prior customer service or administrative work required.
• Ability to work effectively with a diverse student population and faculty team.
• Proficiency in using instructional technology and learning management systems (e.g.,Gmail, Canvas, Blackboard)

Physical Demands

• Must be able to sit or stand for long periods of time.

Mental Demands

• An interest in working with diverse student populations, who represent a wide range of age, ethnicity, national origin, and ability.
• Demonstrated responsiveness, initiative, and organizational and problem-solving abilities.
• Ability to perform routine and unexpected duties.
• A willingness and an ability to learn college systems.
• High energy level with enthusiasm and an interest in helping and supporting students and colleagues.
• Ability to work under pressure while possessing mature judgment and flexibility in regards to interruptions and schedule changes.
• Must use good judgment in handling sensitive or difficult situations in a professional manner.

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on ourhttp://www.grcc.edu/policieshttp://www.grcc.edu/policies.
• Must be able to work flexible hours (i.e. evenings and night) including occasional weekends.
• Ability to work in a fast-paced environment that calls for flexibility/adaptability and the ability to handle multiple interruptions and make quick decisions.

BENEFITS

• Wellness Program: Access resources for physical and mental wellbeing, and an onsitehttps://www.grcc.edu/employers-community/ford-fieldhousehttps://www.grcc.edu/employers-community/ford-fieldhouse.
• Retirement Plans: Secure your future with ourhttps://www.grcc.edu/faculty-staff/human-resources/payroll/annuities-retirement-informationhttps://www.grcc.edu/faculty-staff/human-resources/payroll/annuities-retirement-information, including the state retirement plan.

APPLICATION / HIRING PROCESS

• Please fill out an application athttps://www.grcc.edu/jobs. Submit a cover letter, resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
• Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
• Only applicants living in the state of Michigan can apply for GRCC careers.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

To apply, visit https://apptrkr.com/6002667

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