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Nature of Work

The City of Grand Rapids is seeking a skilled and strategic Risk Manager to lead our Risk Management Division within the Human Resources Department. This leadership role is essential in ensuring the City’s compliance, safety, and risk management practices are effective, forward-thinking, and responsive to organizational needs.

The Risk Manager will oversee workers’ compensation, safety, loss control, and property/liability claims programs, while building strong partnerships across city departments, outside agencies, and the community.

ESSENTIAL DUTIES & RESPONSIBILITIES 

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Supervises the work of assigned personnel; participates in hiring, training and disciplinary actions; delegates work assignments; conducts performance evaluations
• Oversees the administration of the workers' compensation program; oversees, reviews, and maintains the injury and illness prevention program; investigates and analyzes incident reports and complaints involving work-related injuries and illness; prepares reports noting hazards, violations, and accidents; recommends measures to prevent recurrence
• Works with the City Attorney's Office to manage all claims against the City including property, liability, and vehicle accident claims; assists in the investigating, processing, and adjusting of claims
• Assumes management responsibility for assigned services and activities of the Risk and Safety Division including the City's insurance, safety, loss control, and property/liability claims programs
• Leads and participates in the development and administration of the Risk and Safety annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; requests and implements adjustments to the budget
• Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers various City policies and procedures
• Oversees the claims management software database; reviews and analyzes loss runs and reports for departments and outside agencies
• Oversees and coordinates safety program activities; ensures compliance with MIOSHA and related local, state, and federal regulations; conducts safety inspections; responds to complaints of safety hazards; oversees and/or conducts safety training and committees; reviews all MIOSHA-related programs and policies as necessary
• Administers all insurance issues for the City; selects and works with outside contractors and brokers; reviews, modifies, and negotiates insurance agreements; oversees and maintains all certificates of insurance for the City.
• Serves as a member on a variety of boards and committees; prepares and presents staff reports and other necessary correspondence
• Responds to and resolves difficult and sensitive citizen inquiries and complaints
• Performs related work as required

• Bachelor's degree in risk management, safety, business administration, public administration, or related field 

• At least five (5) years of progressively more responsible experience involving risk management, including administrative and supervisory experience.

• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities.