Job Postings
Customer Service Specialist
Customer Service Specialist
olPart Time Customer Service Specialist
LOCATION: Lansing Campus, Lansing Michigan*
*** This position is an in person position**
TARGET PAY: $12-13/hr
Reports to: Executive Campus Director
Position Summary: The Customer Service Specialist plays a crucial role in supporting the campus/department staff by delivering exceptional administrative and receptionist services. This role involves managing projects, processing data, and coordinating appointments while embodying our University's mission, vision, and values.
Key Responsibilities:
• Provide outstanding customer service by anticipating and exceeding the needs of our diverse community.
• Perform receptionist duties and other administrative tasks as needed.
• Manage and coordinate specific projects/programs, including planning, data analysis, report preparation, and recommendations.
• Utilize word processing, database, presentation, and spreadsheet software to maintain and manipulate data.
• Schedule and coordinate appointments efficiently.
• Handle confidential information with discretion.
• Assist with various office operations and responsibilities.
• Demonstrate and promote the University's cultural values and compliance with relevant regulations (e.g., NCAA, GLIAC).
• Perform additional duties as assigned to support department needs.
Qualifications:
• High School Diploma required; relevant college coursework or a bachelor's degree preferred.
• Previous administrative experience is advantageous.
• Strong organizational and technical skills with the ability to plan, develop goals, meet deadlines, and prioritize workloads.
• Proven ability to maintain satisfactory work performance and attendance.
• Professional appearance and demeanor.
• Competence in working with financial data and computerized systems.
• Effective communication and interpersonal skills, with the ability to engage diverse audiences and maintain confidentiality.
• Highly motivated, solution-oriented, and dedicated to the University's mission.
• Ability to work in a business office environment, including prolonged sitting/standing and occasional lifting up to 25 pounds.
• Must have own transportation for occasional travel between locations.
• Flexibility to work irregular hours, including evenings or Saturdays, as needed.
Diversity and Inclusion:
At Davenport, we believe that engaging diversity, equity and inclusion is essential to achieving educational and institutional excellence. We invite you to join us as we band together to create an environment of equity and inclusivity that leverages diverse life experiences, ideas, backgrounds and perspectives. We respect diversity and are committed to fostering an environment of support, inclusiveness and learning, both in the workplace and throughout the application process. With that in mind, we welcome applications from candidates of all backgrounds, including people of color, people with disabilities, Veterans and the LGBTQ + community. We recognize that not all job seekers have all the preferred qualifications listed in the job ad, but we strongly recommend that you apply if you meet most of the criteria.
About Davenport University:
At Davenport University, we know what it takes to be successful. With over 155 years of providing quality education under our belts, thousands of Davenport graduates are making an impact on the world with the knowledge and skills they learned here. Our team of faculty and staff collaborate to make this possible. Joining DU means growing and advancing your own career, while making a lasting impact on our students, colleagues and the communities in which we serve.
Would you like to be part of our success? It all starts here!
EEO-Davenport University is committed to equal employment opportunity regardless of a person(s) national origin, race, color, religion, age, sex, sexual orientation, disability, gender identity, transgender identity, veteran or military status, marital status, height, weight, genetic information, and any other category or classification protected by law.
https://www.google.com/url?q=https://docs.google.com/document/d/1XL5vNBnu64a5inVRMe3tCOQX1Ay85bJBpWg5lntmiNo/edit?usp%3DsharingRnublCll3j4Q3dX2bIs/edit?usp%3Dsharing%26ouid%3D111736123178183722757%26rtpof%3Dtrue%26sd%3DtrueK9RajVmtg0MJByL_eO7zmKzv0/edit?usp%3Dsharing&sa=D&source=editors&ust=1724948090211283&usg=AOvVaw2uTH0Z1Ky1p7RHdK1GYMfQ
Link to full job description https://www.google.com/url?q=https://docs.google.com/document/d/1R0BorK0ut60EpYZ-zlVhDF_fXKJiv-HR2xs7Hk1wtdE/edit&sa=D&source=editors&ust=1724948090211755&usg=AOvVaw3NyU5YC0FjyoqVwY3RAv6A
To apply, visit https://apptrkr.com/5604838
Copyright ©2024 Jobelephant.com Inc. All rights reserved.
https://www.jobelephant.com/
jeid-f979c9bb7c2d724f922ae593cad2dddc
Additional Postings available from Davenport University
Office Support, One Stop Specialist-Financial Aid
Customer Support Center Technician
Adjunct Faculty-Grand Rapids-Mathematics
Adjunct Faculty-Lansing-Clinical Faculty: Obstetrics
Part Time Associate Director of Advancement Marketing
Admissions Representative-Adult I
Admissions Representative-Adult I
Asst Coach-Track & Field (Contract)
Adjunct Faculty-Grand Rapids-Accounting
Associate Provost of Instructional Support and Institutional Planning
Grand Rapids Promise Zone Success Coordinator
Human Resources Business Partner
Assistant Professor Dental Auxiliary, Tenure Track
Adjunct Faculty-Personal Chef Certificate Courses
New Student Orientation Assistant- Professional Services (No Benefits, Contingency)
Adjunct Faculty-Online-Cancer Registry
Adjunct Faculty-Grand Rapids-Physics
Adjunct Faculty-Grand Rapids/Lansing-MEDA & HLTH
Adjunct Faculty-Grand Rapids-Chemistry
Adjunct Faculty-Grand Rapids-Biology
Adjunct Faculty-Global-Biology
Adjunct Faculty-Grand Rapids-Biology
Adjunct Faculty-Grand Rapids-Microbiology
Adjunct Faculty-Grand Rapids-Anatomy and Physiology
Adjunct Faculty-Lansing-ERESA Marketing and Management
Adjunct Faculty-Grand Rapids-Organic Chemistry
Public Safety Officer Limited Part Time
Adjunct Faculty-Lansing-English, Communications, and ACES
Adjunct Faculty-Grand Rapids-Chemistry
Subject Matter Expert, Multiple Disciplines - Bilingual
Assistant Coach-Strength & Conditioning
Assistant Coach-Men's Lacrosse
Adjunct Faculty-Grand Rapids-Microsoft Office/Excel
Adjunct Faculty-Grand Rapids-CIS/GPMT
Admissions Representative-High School I
Assistant Coach-Cross Country / Track & Field
ADA Testing Oversight - MIDLAND
Adjunct Faculty-Grand Rapids-Nursing
Adjunct Faculty-Grand Rapids-Diversity in Society
Public Safety Officer Limited Part Time
Adjunct Faculty-Grand Rapids/Lansing-MEDA & HLTH
Subject Matter Expert, Multiple Disciplines - Bilingual
Adjunct Faculty-Lansing-Clinical Faculty: Obstetrics
(Student) Accounting Assistant
Adjunct Faculty-Global-Casa Latina (Dual Language: English and Spanish)
Asst Coach-Track & Field (Contract)
Adjunct Faculty-Grand Rapids-Nursing
Adjunct Faculty-Grand Rapids-Accounting
Call Center Admissions Specialist
Asst Coach-Football (Def Line)
Adjunct Faculty-Grand Rapids-Project Management
Adjunct Faculty-Grand Rapids-English, Communications
Marketing & Retail Operations Assistant