Admissions Data and Processing Clerk (Academic Year) - Admissions and Recruitment Office

 

Allendale, MI

 

Full Time

 

R103677

 

Provides support for application processing, data integrity, and applicant communications in the Office of Admissions and Recruitment. This position plays a critical role in ensuring accurate records across admissions systems, timely processing of materials, and efficient communication with prospective students. This is a full-time position that works during the academic year (August-May).

 

Essential Functions:

 

• Review, enter, and maintain information and supporting documents into admissions systems.

 

• Verify accuracy and completeness of data; flag discrepancies for further review.

 

• Primary facilitator for daily data imports/exports and monitors system workflows.

 

• Maintain accurate records in the admissions CRM and student information system (e.g., Slate, Banner, Workday).

 

• Monitor data integrity by performing routine audits, corrections, and updates.

 

• Assist in the timely processing of large volumes of applications and documents within established timelines.

 

• Assist in developing and documenting standard operating procedures for processing and records management. Identify and recommend process improvements to enhance accuracy and efficiency.

 

• Provide first-tier support for applicant inquiries regarding application status and missing documents; escalate complex cases to senior admissions staff.

 

• Maintain professionalism and confidentiality in handling sensitive student data.

 

• Deliver high-quality customer service by providing accurate, timely, and professional support to prospective students, families, and campus partners, ensuring a positive experience throughout the admissions process.

 

• Support mailings and digital correspondence related to admissions and recruitment activities.

 

• Oversee the assembly process and mail correspondence, including admissions packets and responses to student inquiries.

 

• Must be able to lift and transport up to 40 lbs.

 

• Perform other duties as assigned.

 

Required Qualifications:

 

• High school graduate or equivalent.

 

• Minimum of two years of relevant work experience.

 

• Experience with various computer software applications such as Microsoft Office and/or equivalent.

 

• Ability to operate office equipment.

 

• Data entry experience.

 

• Typing and spelling competency.

 

• Possess strong verbal and written communication skills.

 

• Ability to provide quality customer service.

 

• Ability to work under pressure and meet deadlines.

 

• Ability to maintain satisfactory work performance and attendance records.

 

• Ability to successfully maintain positive intercultural and interpersonal relationships.

 

Preferred Qualifications:

 

• Some college course work.

 

• Experience in higher education.

 

• Experience with a Customer Relationship Management tool such as Slate.

 

Supervision Received: Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.

 

Supervision Exercised: May be responsible for the coordination of work assignments for student employees.

 

Working Conditions: Normal office environment. Monday through Friday 8:00 AM - 5:00 PM, on-site in Allendale, MI.

 

Job Type: Full-time (40 hours per week) 8:00 AM - 5:00 PM during the academic year.

 

Job Classification & Benefits: C2 Level. Minimum starting wage of $18.36 per hour.

 

• https://www.gvsu.edu/hro/benefits/professional-support-staff-benefits-457.htm including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire.

 

How to Apply: Attach your cover letter and resume. The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please contact Faye Spears at mailto:spearsf@gvsu.edu. If you need technical assistance, please contact Human Resources at mailto:hro@gvsu.edu.

 

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.

 

Application Deadline: October 8, 2025 at 11:59pm

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See http://www.gvsu.edu/equalopportunity/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

 

Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.

 

To apply, visit https://apptrkr.com/6604612

 

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