Admissions Rep-Adult Team

 

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Admissions Representative I Adult

 

STATUS: Full-time, Exempt

 

DEPARTMENT: Admissions

 

LOCATION: Traverse City in the University Center at Northwestern Michigan College

 

REPORTS TO: Director - Admissions, Adult

 

SALARY: $45,000

SUMMARY:

 

The position will play a key role in recruiting adult and transfer students, generating leads, and guiding prospective students through the admissions process. This position requires a blend of sales, relationship-building, and presentation skills to develop strong partnerships with community colleges and students. This position is based at the University Center at Northwestern Michigan College in Traverse City, a collaborative education hub that enables students to pursue advanced degrees at Davenport University. Successful candidates will engage in recruitment events, webinars, and other outreach activities to attract potential new students. This role aligns with the University's mission, emphasizing diversity, equity, and inclusion.

 

RESPONSIBILITIES:

 

• Drive student enrollment by leveraging professional and personal networks, partnerships, community organizations, alumni, and other lead generation initiatives.

• Provide excellent customer service, anticipating and exceeding the needs of prospective and current students.

• Proactively reach out to prospective students through various channels (phone, email, appointments, events), fostering relationships and guiding them through the inquiry and application process.

• Develop and execute a personalized follow-up strategy to effectively engage prospective students, ensuring timely communication and support.

• Assist students through the application process, ensuring all documentation is completed and accurate.

• Provide guidance on financial aid, scholarships, and payment arrangements, ensuring clarity and access to resources.

• Maintain accurate and up-to-date records of interactions in student information systems.

• Deliver engaging group admissions presentations to prospective students and external partners.

• Attend recruitment events and represent the University in external outreach initiatives.

• Collaborate effectively with internal departments to support student success and engagement.

• Adhere to all privacy (i.e. FERPA) rules and regulations.

• Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.

• Provide GREAT customer service, anticipating and exceeding the needs of our customers.

• Demonstrate and promote the University's Cultural Values.

• Perform other duties as assigned.

 

QUALIFICATIONS:

 

• Associate's degree required; Bachelor's degree preferred.

• Experience in a sales profession is preferred.

• Proven ability to manage and close sales, including phone-based outreach, appointments, and follow-ups.

• Strong public speaking and presentation skills, with the ability to engage diverse audiences.

• Exceptional organizational, communication, and interpersonal skills, with the ability to build lasting partnerships.

• Demonstrated ability to work independently and as a team, set priorities, and meet deadlines.

• Experience with technology systems and the ability to analyze and present data effectively.

• Ability to foster positive working relationships with colleagues, students, alumni, and external partners from diverse backgrounds.

• Motivated, problem-solving attitude with a commitment to the University's mission and values.

• Ability to work evenings and weekends as needed, with some travel between campuses.

 

Work Environment:

 

• Primarily office-based with occasional travel between campuses.

• Some physical requirements, including lifting up to 25 pounds.

 

About Davenport University:

 

At Davenport University, we know what it takes to be successful. With over 155 years of providing quality education under our belts, thousands of Davenport graduates are making an impact on the world with the knowledge and skills they learned here. Our team of faculty and staff collaborate to make this possible. Joining DU means growing and advancing your own career, while making a lasting impact on our students, colleagues and the communities in which we serve.

 

Diversity and Inclusion:

 

At Davenport, we believe that engaging diversity, equity and inclusion is essential to achieving educational and institutional excellence. We invite you to join us as we band together to create an environment of equity and inclusivity that leverages diverse life experiences, ideas, backgrounds and perspectives. We respect diversity and are committed to fostering an environment of support, inclusiveness and learning, both in the workplace and throughout the application process. With that in mind, we welcome applications from candidates of all backgrounds, including people of color, people with disabilities, Veterans and the LGBTQ + community. We recognize that not all job seekers have all the preferred qualifications listed in the job ad, but we strongly recommend that you apply if you meet most of the criteria.

 

About Grand Rapids, Michigan:

Join our dynamic team in Grand Rapids, Michigan, where work-life balance is not just a concept, but a way of life. Nestled along the scenic Grand River and situated in close proximity to the breathtaking shores of Lake Michigan, our city offers an unparalleled quality of life for individuals and families alike. Experience the charm of a city known for its friendly philanthropic community, diverse cultural scene, and abundant outdoor recreational opportunities, including pristine beaches and water activities on Lake Michigan. Grand Rapids is not just a workplace; it's a place where your family can thrive amidst a strong sense of community, excellent schools, and a wealth of family-friendly attractions. From award-winning craft breweries and farm-to-table dining to world-class art exhibits and music festivals, Grand Rapids provides an enriching environment for both personal and professional growth. Join us in a city where every day is an opportunity to blend career success with the joys of family life.

 

Would you like to be part of our success? It all starts here! EEO-Davenport University is committed to equal employment opportunity regardless of a person(s) national origin, race, color, religion, age, sex, sexual orientation, disability, gender identity, gender expression, transgender identity, veteran or military status, marital status, height, weight, genetic information, and any other category or classification protected by law.https://www.google.com/url?q=https://docs.google.com/document/d/1XL5vNBnu64a5inVRMe3tCOQX1Ay85bJBpWg5lntmiNo/edit?usp%3DsharingRnublCll3j4Q3dX2bIs/edit?usp%3Dsharing%26ouid%3D111736123178183722757%26rtpof%3Dtrue%26sd%3DtrueK9RajVmtg0MJByL_eO7zmKzv0/edit?usp%3Dsharing&sa=D&source=editors&ust=1742478329051839&usg=AOvVaw0wBvVDhkgStMbWe1ZFAAEl

 

If you're ready to inspire and guide our students toward successful careers, we invite you to apply! Join us in our mission to create a brighter future for our students and the community.

 

Davenport University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

To apply, visit https://apptrkr.com/6093461

 

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