Associate Registrar

Associate Registrar

Job ID 1606

December 7, 2023

Department: Student Records

Employee Group: https://www.grcc.edu/sites/default/files/docs/humanresources/meet_confer_handbook_2020-03.pdf

Schedule: Full Time, Exempt

Compensation: $63,000

Benefits: https://www.grcc.edu/faculty-staff/human-resources/benefits-insurance/medical-plans/new-hire-benefit-enrollment

Reports to: Registrar

Posting Closes: Open Until Filled with weekly review, beginning December 18, 2023

SUMMARY

The Associate Registrar is responsible for the customer service, transfer credit processing, and records management for the Student Records/Registrar's office. The Associate Registrar reports directly to the Registrar and is responsible for the day to day operations of the office and supervision of the transfer credit evaluator and student employees.

ESSENTIAL FUNCTIONS

• Assist the Registrar in overall management and planning for the office, including the development of Department Action Plans.
• Represent the Registrar in his/her/their absence.
• Supervise, evaluate and train APSS staff responsible for transfer credit.
• Responsible for the maintenance and oversight of the transfer credit database; including test credit, military credit, and other credit awarded for prior learning.
• Oversee records retention for the Student Records office and electronic documents and workflow.
• Responsible for the development of student service indicators, checklists, and task items. Assist the Registrar in reviewing requests from other college departments to develop new service indicators.
• Responsible for training staff and faculty on student records policies and retention requirements.
• Process, monitor and review all end-of-term functions including academic standing, repeat course checking, grading and honors/awards.
• Oversee Academic Standing policy and semesterly processes
• Assist in the system development and implementation of current and new technologies for the Student Records Office and other areas of the college.
• Responsible for the development and monitoring of compliance requirements of student records. To include but not limited to FERPA, Michigan Transfer Network, CEPI STARR UIC resolution, and college policies.
• The Associate Registrar is responsible for the implementation of policies which includes training and communicating to appropriate constituencies as well as developing new business procedures and making necessary changes within the Campus Enterprise System. This role also serves as a primary resource to academic and student affairs personnel in regards to Records related questions.
• Assist in the implementation of CWIS software system upgrades and patch testing.
• Collaborate with staff from other segments of the college to implement new mandates, projects and initiatives.
• Represent the Registrar as required.
• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
• Performs other related duties as assigned.

JOB SPECIFICATIONS

Education Credentials

• Bachelor's degree required

Work Experience

• Minimum of three years of Student Services experience, 5 years preferred. Experience in Registrar's/Student Records office required, minimum of 2 years preferred.

Skills

• Critical thinking
• Problem solving
• Organization
• Prioritization
• Communication
• Analytical thinker

Physical Demands

• Must be able to sit/stand for extended periods of time

Mental Demands

• Must be able to manage multiple tasks related to a problem or project at the same time
• Must be able to map out complex scenarios and situations
• Must be able to work with a variety of stakeholders with various perspectives
• Must be able to read and interpret legal and regulatory documents

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our http://www.grcc.edu/policies.

NEXT STEPS / APPLICATION PROCESS

• Please fill out an application athttps://www.grcc.edu/jobs. Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
• Predictive Index Assessment (behavioral & cognitive) REQUIRED: In order to have your application considered, you must complete the assessments: https://assessment.predictiveindex.com/bo/8MMT/AssociateRegistrar

HIRING PROCESS

GRCC uses an Evidence Based Selection Process, where we make data driven hiring decisions to help mitigate bias throughout the hiring process. As part of this process, candidates will participate in assessments (cognitive and behavioral), reference checks and interviews.

Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

To apply, please visit: https://apptrkr.com/4851191

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