Job Postings

First Gen Academic Mentor

Posted: 08/27/2023

First Gen Academic Mentor

TITLE OF POSITION: First Generation Academic Mentor


STATUS: Limited Part-Time, Non-Exempt


LOCATION: W.A. Lettinga Campus

REPORTS TO: Director, Student Transitions & Academic Readiness


The First Generation Academic Mentor meets individually with students or in small group sessions providing additional support in introductory and/or historically difficult subjects within the classroom, whether in-seat or online with the intent of contributing to student success and retention. The Academic Mentor will enhance mastery of concepts or applications of a specific course of study that will assist the students to become a successful, independent learner. These responsibilities are performed in an ethical manner consistent with the University's mission, vision, and values which include diversity, equity and inclusion.


• Work collaboratively with the instructor to identify and intervene appropriately with students who are challenged with course content.
• Meet with the instructor(s) of the course(s) to discuss your role and obtain any information that will assist you to be effective in your role.
• Attend all workshops and trainings.
• Provide intervention during group work and directed class activities.
• Keep regular and accurate records of study group sessions and one on one meetings.
• Make appropriate referrals to other resources, such as tutoring, to students in need of more targeted help.
• Work with instructors and maintain ongoing communication with the Director of Student Transitions.
• Maintain and demonstrate a high level of professional ethics.
• Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.
• Provides GREAT customer service, anticipating and exceeding the needs of our customers.
• Demonstrate and promote the University Cultural Values.
• Performs other duties as assigned.


• Bachelor's degree required, Master's degree preferred.
• Demonstrate appropriate and professional behavior and attire.
• Demonstrated ability to quickly establish rapport and communicate with students.
• Teaching or tutoring experience (preferably in higher education or training) courses preferred.
• Earned grade of a B+ or higher in the same course(s) in which they wish to work.
• Ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution.
• Excellent interpersonal communication skills and ease in relating to people from varying educational, cultural, and social backgrounds.
• Demonstrated ability to communicate effectively and relate well to students, faculty, staff, and others while maintaining appropriate confidentiality.
• Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.
• Must be able to work an irregular schedule, evenings or Saturday as needed, additional hours during peak times or as required.


Business/Professional environment; prolonged sitting and standing; use of personal computer and telephone (eye and hand strain); ability to lift classroom materials, etc. up to twenty-five (25 pounds.)


Revised: 7/1/2023

To apply, visit

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